Privacy Policy

Edutain360, LLC is a learning and development company specializing in custom eLearning solutions, instructional design, learning management systems (LMS), AI-powered learning experiences, corporate training, compliance training, and digital learning content. We work with organizations and individuals to design engaging, effective learning experiences from concept through delivery. Edutain360 is also the company behind Learn 360, our learning-management platform.

Depending on how you interact with us, we may collect:

• Name
• Email address
• Phone number
• Company name
• Job title
• Billing information
• Payment information (processed securely by third-party payment providers)
• Any information you voluntarily submit through forms or email

We may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Pages visited
• Time spent on pages
• Referring websites

We use information to:

• Provide our services
• Respond to inquiries
• Create proposals
• Deliver learning solutions
• Process payments
• Improve our website
• Improve our services
• Send project updates
• Send newsletters (only if you opt in)
• Maintain security
• Prevent fraud
• Comply with legal obligations

We do not sell your personal information, and we do not use client or learner data to train artificial intelligence models.

Where required by applicable law (such as the GDPR), we process personal information on one or more of the following legal bases:

• Performance of a contract with you;
• Compliance with a legal obligation;
• Our legitimate business interests; and
• Your consent, where required.

Payments are processed securely through trusted third-party payment providers. Edutain360 does not store complete payment card information on our servers.

We do not sell or rent your personal information.

We share information only as necessary, with the following categories of recipients:

• Payment processors
• Cloud hosting providers
• Email service providers
• Analytics providers
• Customer support and CRM platforms
• Professional advisors
• Legal or regulatory authorities when required by law
• A successor entity in the event of a business transfer

These providers only receive the information necessary to perform their services and are required to protect it.

We use cookies and similar technologies in the following categories:

• Essential cookies — required to operate the website, such as session and security cookies. These cannot be switched off.
• Analytics cookies — help us understand how visitors use the site so we can improve it.
• Marketing cookies — set by us or our communication and marketing providers to support campaigns and deliver relevant messages.

Where required by applicable law, we ask for your consent before setting non-essential (analytics and marketing) cookies, and you can accept, decline, or manage these through our cookie controls or your browser settings. Blocking some cookies may affect certain features.

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

We implement reasonable administrative, technical, and organizational safeguards to protect personal information. While we strive to protect your information, no method of transmission or storage is completely secure.

If we become aware of a data breach affecting your personal information, we will notify affected users and the relevant authorities as required by applicable law, without undue delay.

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to certain processing
• Restrict processing
• Request data portability
• Withdraw consent where applicable

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you also have the right to lodge a complaint with your local data protection supervisory authority. To exercise your rights, contact us using the information below.

If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you the right to:

• Know what personal information we collect, use, and disclose;
• Request access to, or deletion or correction of, your personal information;
• Opt out of the “sale” or “sharing” of personal information; and
• Not be discriminated against for exercising your rights.

We do not sell or share your personal information as those terms are defined under the CCPA/CPRA. To exercise your California rights, contact us at privacy@edutain360.com.

If you access our services from outside the United States, your information may be transferred to and processed in the United States and other countries where we or our service providers operate.

Where we transfer personal information out of the European Economic Area, the United Kingdom, or Switzerland, we rely on appropriate safeguards recognized under applicable law, such as the European Commission's Standard Contractual Clauses (and the UK Addendum), or another lawful transfer mechanism.

We are the data controller for personal information relating to our website visitors, prospects, and direct customers.

Where we process personal information contained in the learning content, courses, or systems we build or host for a client (for example, learner records), we act as a processoron that client's instructions, and the client is the controller. This processing is governed by our Data Processing Addendum, which is available to clients on request at privacy@edutain360.com.

Our website may contain links to third-party websites or integrate third-party services. We are not responsible for the privacy practices of those third parties.

Our services are intended for businesses, organizations, and adults. We do not knowingly collect personal information from children under 13. Where a client uses our services to deliver learning to minors, that client or the parent/guardian is responsible for any legally required consent.

We may update this Privacy Policy periodically. When we make material changes, we will update the “Last Updated” date and provide additional notice where required by law. Changes become effective upon posting the updated version on this page.

If you have questions about this Privacy Policy, please contact: